FAQ

Frequently Asked Questions

On this page we’ve answered the questions that are most often asked by our customers. If you have additional questions about your project, call (916) 417-5585 for more information or to request an estimate.

The most important factors to consider are the purpose of the fence, the location, and the type of material you want to use. Whether the goal is privacy, security, or enclosing a pool or yard, the fence should be designed to match the layout and needs of the property.

Fence posts are typically set approximately 24 inches deep in concrete to provide a stable foundation. Proper depth and installation are critical to ensuring the long-term strength and durability of the fence.

Post spacing varies depending on the type of fence. Wood fence posts are generally spaced between 7’6” and 7’10” apart, while iron fencing is typically spaced at approximately 8 feet. Consistent spacing helps ensure structural integrity and a clean, even appearance.

It is helpful to be present on the first day of installation to review the project and answer any initial questions. After that, you do not need to be on-site during the build.

A final walkthrough is typically completed at the end of the project to ensure everything meets expectations.

Redwood is commonly used for residential fencing due to its stability and natural resistance to the elements. It helps resist warping and shrinkage and contains natural oils that protect against insects and decay.

Posts can be installed using either pressure-treated wood or steel, depending on the project and customer preference.

Fence posts are the structural foundation of a fence. While wood posts are commonly used, steel posts can provide increased durability and help extend the life of the fence.

If a wood post deteriorates over time, it can affect the entire structure. Steel posts are designed for long-term performance and can help prevent these issues.

Yes. Redwood is a natural material, and variations in color and grain are normal. These differences are part of what gives each fence its unique appearance.

No, painting or staining is not offered. Homeowners may choose to apply their own finish if desired.

Wood fencing is installed using hot-dipped galvanized ring shank nails for the pickets and galvanized fasteners for structural components. These materials help resist corrosion over time.

Yes. Utility lines are located through the appropriate service before digging begins to ensure a safe installation process.

Homeowners are typically responsible for identifying sprinkler heads and underground irrigation lines. This helps prevent accidental damage during installation.

A Better Fence Company Inc provides a one-year craftsmanship warranty covering workmanship, including gate operation, structural assembly, and footings.

This warranty does not cover natural changes in materials, such as wood exposed to weather and environmental conditions.

Payment structure varies depending on the size of the project. For smaller projects, payment is collected upon completion. For larger projects, an initial deposit is required once the project is started, with progress payments collected as work continues. For shared fences, arrangements between neighbors are typically handled in advance to keep the process simple and efficient.